Terms and conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of Velvet Bingo ("Site"). By accessing or using the Site, you agree to be bound by these Terms.

2. Definition of Bingo Games

For the purpose of these Terms, "Bingo Game" means any online bingo game offered on the Site, including but not limited to 90-ball and 75-ball bingo games.

3. Eligibility

To use the Site, you must be at least eighteen (18) years old or such higher age as required by applicable laws in your jurisdiction ("Eligible Age") and agree to provide accurate personal details.

4. Registration Requirements

You are not allowed to register more than one account on the Site unless approved by Velvet Bingo management in writing. Each user must have their own unique username and password, which will be kept confidential and secure at all times.

5. Payment Terms

Velvet Bingo reserves the right to change or withdraw any payment methods or currency at its discretion with immediate effect without notice. You are responsible for ensuring that your account is maintained in a correct manner, including updating details when they change.

6. Bonus Funds and Promotions

Any bonus funds awarded by Velvet Bingo can only be used on specific games as agreed between you and Velvet Bingo management. Bonus funds have their own separate balance to your main account and will expire if not redeemed within the time frame stipulated in any promotional offer.

7. Account Management and Withdrawals

You are responsible for maintaining accurate records of all transactions made using your account. You can withdraw from your real money winnings at any point, subject to these terms being fulfilled or otherwise as agreed by Velvet Bingo management.

8. Bingo Games Terms and Conditions

These specific rules apply to the playing of Bingo Game on Velvet Bingo:

• All Bingo games will be played in accordance with standard bingo procedures, which can be viewed by contacting customer support.
• Velvet Bingo operates a Random Number Generator (RNG) for all Bingo games; each number generated is completely random and independent from any other.

9. Responsible Gaming

Velvet Bingo reserves the right to suspend or terminate your account if we have reason to believe that you may be engaging in excessive gaming, which includes but not limited to:

• Making multiple wagers in succession without a reasonable break between them.
• Using betting patterns such as Martingale;
• Receiving money from others for the purpose of placing bets on behalf.

10. Miscellaneous

Velvet Bingo operates and maintains a secure website and software system with high standards for randomness, fairness and reliability but is not responsible or liable in any way:

• For losses which may result from or be associated with:
  • Technical faults;
  • Connectivity issues,
  • Or other factors outside our control.

11. Amendments to Terms

Velvet Bingo reserves the right, at its discretion, without prior notice, and without liability, to modify, suspend or discontinue these Terms in whole or part (including but not limited to Bingo Games terms).

12. Jurisdictional Disputes

In any dispute arising out of or related to your use of Velvet Bingo services that cannot be resolved between you and us by mutual agreement:

Velvet Bingo will comply with applicable laws which include regulations issued by the relevant regulatory authority in its country of operation.

13. Governing Law

These Terms shall be governed exclusively by English law and shall be subject to exclusive jurisdiction of the courts of England and Wales (with English language being used as the primary one for resolving any disputes).

By using the Velvet Bingo site, you confirm that all applicable laws have been satisfied in relation to your use of our services.